CSM - Sustainability Data & Benchmarking

Conservice; Logan (UT); On-site; USD 60,000 - 80,000; Full time

Job summary

Conservice is seeking a Customer Success Manager to be part of their Sustainability Solutions (S2) Account Management Team in Logan, Utah. The role focuses on managing key customer relationships, ensuring deliverables are met, and collaborating across internal stakeholders.

You will own the relationship with management companies, enhance the value derived from customer interactions, and support the growth of benchmarking services. Strong business acumen and excellent problem-solving skills are essential for success in this role.

Qualifications

• Experience in managing customer relationships and ensuring successful deliverables.
• Strong analytical skills for data management and troubleshooting.
• Ability to communicate effectively across departments.

Responsibilities

• Own and enhance customer relationships for compliance monitoring.
• Drive growth of benchmarking services and manage client projects.
• Collaborate across teams to improve internal processes.

Skills

Business acumen

Problem-solving skills

Relationship-building ability

Technical validation

Tools

Salesforce

Energy Star Portfolio Manager

Internal utility billing systems (Synergy)

Job description

Conservice is seeking a Customer Success Manager to be part of their Sustainability Solutions (S2) Account Management Team in Logan, Utah. The role focuses on managing key customer relationships, ensuring deliverables are met, and collaborating across internal stakeholders.

You will own the relationship with management companies, enhance the value derived from customer interactions, and support the growth of benchmarking services. Strong business acumen and excellent problem-solving skills are essential for success in this role.