CSM for General Contractors | Remote & Equity

Clearstory; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible remote work

Competitive salary

Subsidized healthcare, vision, and dental

Early equity

Job summary

A technology company in the United States is seeking a Customer Success Manager to drive customer satisfaction and project management for commercial contractors. This mid-senior level role requires prior experience in the construction industry, particularly with General Contractors. Responsibilities include fostering customer relationships, onboarding users, and collaborating with various teams to ensure success. Competitive salary and flexible remote work options are offered.

Qualifications

• 4+ years of relevant industry or role experience.
• Experience in the construction industry as a General Contractor PM or PE.
• Strong stakeholder management and executive communication skills.

Responsibilities

• Own the success of customers from launch to ongoing growth.
• Train and onboard end users for customer adoption.
• Collaborate cross-functionally with various teams.

Skills

Stakeholder management

Project management

Communication skills

Collaboration

Strategic leadership

Job description

A technology company in the United States is seeking a Customer Success Manager to drive customer satisfaction and project management for commercial contractors. This mid-senior level role requires prior experience in the construction industry, particularly with General Contractors. Responsibilities include fostering customer relationships, onboarding users, and collaborating with various teams to ensure success. Competitive salary and flexible remote work options are offered.