Construction Client Success Leader (Remote‑First)

Doxel; Washington (District of Columbia); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary + equity package

Comprehensive health insurance

Home office setup stipend

Flexible PTO and unlimited sick days

Job summary

A construction technology firm in Washington, DC is seeking a Construction Client Manager to drive customer success with their innovative platform. The role involves working closely with general contractors and requires a minimum of 5 years in the commercial construction industry. Candidates should have strong communication skills and be adaptable. The position offers a competitive salary, flexible working arrangements, and comprehensive benefits including health insurance and a remote-first culture.

Qualifications

• 5+ years in the commercial construction industry as a project engineer, project manager, scheduler, or superintendent.
• Comfortable with modern technology for customer interaction.
• Proactive, self-motivated with a willingness to learn new technologies.

Responsibilities

• Act as a trusted advisor to Doxel's customers, ensuring their success.
• Lead business reviews with executive stakeholders.
• Gather customer feedback and identify trends for product improvement.

Skills

Commercial construction experience

Knowledge of General Contractor processes

Customer communication

Proactivity and adaptability

Problem-solving mindset

Job description

A construction technology firm in Washington, DC is seeking a Construction Client Manager to drive customer success with their innovative platform. The role involves working closely with general contractors and requires a minimum of 5 years in the commercial construction industry. Candidates should have strong communication skills and be adaptable. The position offers a competitive salary, flexible working arrangements, and comprehensive benefits including health insurance and a remote-first culture.