CSA Ops Coordinator - Family-Centered Care

Epic Health Partners; Danville (VA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan options

Ongoing training and professional dev.

Job summary

Epic Health Partners in Danville, VA is seeking an experienced Operations Coordinator to provide leadership and coordination for CSA and behavioral health programs. This role emphasizes collaboration with families, schools, providers, and community stakeholders to ensure seamless care and strong outcomes.

You will monitor service delivery, oversee documentation and authorizations, and support continuous quality improvement and compliance. This is a full-time role with growth opportunities.

Qualifications

• Two or more years in care coordination or related behavioral health programs.
• Experience with CSA, ICC, and multidisciplinary teams.
• Experience collaborating with families, schools, and community partners.

Responsibilities

• Provide operational coordination and support for CSA program delivery.
• Partner with families, providers, schools, and stakeholders for coordinated care.
• Oversee documentation, authorizations, and key operational processes.
• Monitor activities, identify improvements, and support quality and compliance.
• Support staff and address barriers to service delivery.
• Foster partnerships to expand access to care and program growth.
• Coordinate multidisciplinary meetings and transition planning.
• Contribute to quality improvement and community engagement initiatives.
• Utilize data and metrics to track performance and inform decisions.
• Maintain compliant documentation for agency, payer, and CSA requirements.

Skills

Care coordination

Case management

CSA/ICC knowledge

Behavioral health programs

Cross-functional collaboration

Job description

Epic Health Partners in Danville, VA is seeking an experienced Operations Coordinator to provide leadership and coordination for CSA and behavioral health programs. This role emphasizes collaboration with families, schools, providers, and community stakeholders to ensure seamless care and strong outcomes.

You will monitor service delivery, oversee documentation and authorizations, and support continuous quality improvement and compliance. This is a full-time role with growth opportunities.