Program Operations Coordinator – Family Services

Equus Workforce Solutions; Milwaukee (WI); On-site; USD 25,000 - 39,000; Full time

Job summary

Equus Workforce Solutions is seeking an Administrative Coordinator to support families in crisis. You will coordinate scheduling, reporting, documentation, and assist with internal audits to ensure quality and compliance.

Collaborate with leadership to improve operational efficiency and service delivery; supervise staff and manage program operations as needed, in a public-facing role within a statewide workforce system.

Qualifications

• Associate’s degree required in public administration, social services, or related field.
• At least 3 years of program coordination, training, or technical support experience.
• Proficient with CARES, WWP, and related state systems; strong organizational skills.
• Supervisory experience and ability to manage program operations.

Responsibilities

• Coordinate scheduling, reporting, and documentation to support families in crisis.
• Assist with internal audits and quality assurance reviews.
• Collaborate with leadership to improve operational efficiency and service delivery.

Skills

Organizational skills

Communication skills

Staff supervision

Time management

Education

Associate's degree in public administration / related field

Bachelor's degree (preferred)

Tools

CARES

WWP

Job description

Equus Workforce Solutions is seeking an Administrative Coordinator to support families in crisis. You will coordinate scheduling, reporting, documentation, and assist with internal audits to ensure quality and compliance.

Collaborate with leadership to improve operational efficiency and service delivery; supervise staff and manage program operations as needed, in a public-facing role within a statewide workforce system.