Cryo Operations Team Lead – Cell Therapy Manufacturing

Bristol-Myers Squibb; Bend (OR); On-site; USD 70,000 - 84,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

Flexible Time Off

11 paid holidays

Job summary

Bristol Myers Squibb is seeking a Team Lead for Value Stream Cryo Operations at Summit, NJ. You will provide tactical leadership to a team of Specialists supporting cryopreservation, movement, storage, and control of patient materials used in manufacturing, ensuring compliant execution.

This role emphasizes safety, ALCOA+, cGMP, and cross‑functional collaboration, with responsibilities spanning documentation, training, and continuous improvement to meet production schedules and BioG commitments.

Qualifications

• Associate’s degree in supply chain, engineering, life sciences, or related field.
• Minimum 3 years of experience in a regulated pharmaceutical manufacturing environment.
• Experience in manufacturing and supply chain operations, with at least 1 year in a leadership role.
• Knowledge of cGMPs, ALCOA+ principles, and manufacturing documentation practices.
• Experience with deviations, CAPAs, change control, and batch record systems (EBR/MES/SAP) preferred.
• Background in cell therapy, cryopreservation, or cold chain operations preferred.
• Strong problem‑solving, communication, and cross‑functional collaboration skills.

Responsibilities

• Accountable for execution of Cell Therapy production activities in compliance with cGMPs, SOPs, and work instructions.
• Drives a strong safety culture by reinforcing safe practices, promoting accountability, and participating in routine Gemba walks.
• Oversees production documentation, including batch record review (BRR) and exception-based EBR review, ensuring ALCOA+ alignment.
• Ensures all documentation is accurate, complete, and resolved promptly when discrepancies are identified.
• Maintains hands-on expertise in cryopreservation operations, including daily processing, LN2 storage management, and inventory control.
• Oversees patient material handling, including cryopreservation, storage, distribution, transfer, and disposal, ensuring chain of custody.
• Provides leadership with timely updates on production status, resource availability, and task progression.
• Aligns team execution with site priorities and production schedules, including BioG commitments.
• Tracks and reports performance metrics through Tier meetings and other site reporting mechanisms.
• Maintains and monitors Cryo Operations metrics to support performance and compliance.
• Ensures team training compliance by managing training completion, status visibility, and readiness.
• Partners with management to ensure adequate staffing and qualified personnel to support operations.
• Supports development of a high‑performing team through coaching, feedback, and engagement with leadership and HR.
• Contributes to performance management by providing regular feedback and reinforcing behaviors aligned with BMS values.
• Supports deviation investigations by gathering relevant information, documenting events clearly, and assisting with timely closure.
• Participates in projects, change controls, and CAPAs to improve operational performance and maintain compliance.
• Builds strong cross‑functional relationships and collaborates with stakeholders to drive process efficiencies.
• Demonstrates problem‑solving skills with minimal supervision in a fast‑paced, team‑based environment.
• Acts as a change agent, promoting accountability, flexibility, and continuous improvement.
• Leads by example, reinforcing BMS values of Inclusion, Accountability, Innovation, Urgency, and Passion.
• Supports flexible operations aligned with business needs, including shift‑based work, staggered hours, and overtime.

Skills

Leadership

Cryopreservation operations

cGMP knowledge

ALCOA+ principles

Documentation practices

Cross-functional collaboration

Process improvement

Education

Associate’s degree in supply chain, engineering, life sciences, or related field

Tools

SAP

EBR/MES

Job description

Bristol Myers Squibb is seeking a Team Lead for Value Stream Cryo Operations at Summit, NJ. You will provide tactical leadership to a team of Specialists supporting cryopreservation, movement, storage, and control of patient materials used in manufacturing, ensuring compliant execution.

This role emphasizes safety, ALCOA+, cGMP, and cross‑functional collaboration, with responsibilities spanning documentation, training, and continuous improvement to meet production schedules and BioG commitments.