Team Lead, Value Stream Cryo Operations

Bristol Myers Squibb EU Policy; South Hadley Falls (MA); On-site; USD 70,000 - 84,000; Full time

Benefits offered by this job

Wellbeing support

Flexible time off

11 paid holidays

Job summary

Bristol Myers Squibb is seeking a Team Lead, Value Stream Cryo Operations to provide tactical leadership for cryopreservation and LN2 storage at the Summit, NJ facility. You will oversee operations across production areas to ensure compliant execution and timely delivery.

Responsibilities include driving safety, ALCOA+ documentation, training oversight, and cross-functional collaboration with HR and management.

Qualifications

• Associate’s degree or equivalent in supply chain, engineering, life sciences, or related field.
• 3+ years in regulated pharmaceutical manufacturing; leadership experience preferred.
• Knowledge of cGMPs, ALCOA+ and manufacturing documentation practices.

Responsibilities

• Execute Cell Therapy production activities in compliance with cGMPs, SOPs and work instructions.
• Maintain safety culture and conduct routine Gemba walks.
• Oversee batch records review (BRR) and EBR; ensure accuracy and resolution of discrepancies.
• Maintain cryopreservation operations, LN2 storage, and inventory control.
• Lead training, staffing, and cross‑functional collaboration to support operations.

Skills

Cryopreservation operations

Leadership

cGMP compliance

Documentation control

Education

Associate’s degree in related field

Tools

EBR/MES/SAP

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

(Quad 4, Thurs-Sat, alternating Wed 1500-0330)

Team Lead, Value Stream Cryo Operations provides tactical leadership to a team of Specialists supporting the cryopreservation, movement, storage, and control of patient materials used in manufacturing, as well as the operation and maintenance of liquid nitrogen storage systems at the CAR T manufacturing facility in Summit, NJ.

This role oversees cryopreservation and handling of Cell Therapy products across multiple production areas and shifts, ensuring consistent and compliant execution. Assures individual and group compliance with all applicable regulatory and corporate requirements, including FDA, DEA, DOT, ISBT, CTPAT, OSHA, VAWD, and cGMP standards. This includes oversight of training, documentation, standard operating procedures, and adherence to established policies.

Position fosters a culture of safety, compliance, accountability, and continuous improvement while supporting reliable execution of manufacturing operations.

Duties And Responsibilities

• Accountable for execution of Cell Therapy production activities in compliance with cGMPs, SOPs, and work instructions
• Drives a strong safety culture by reinforcing safe practices, promoting accountability, and participating in routine Gemba walks
• Oversees production documentation, including batch record review (BRR) and exception-based EBR review, ensuring alignment with ALCOA+ principles
• Ensures all documentation is accurate, complete, and resolved promptly when discrepancies are identified
• Maintains hands‑on expertise in cryopreservation operations, including daily processing, LN2 storage management, and inventory control
• Oversees patient material handling, including cryopreservation, storage, distribution, transfer, and disposal, ensuring proper tracking and chain of custody
• Provides leadership with timely updates on production status, resource availability, and task progression
• Aligns team execution with site priorities and production schedules, including BioG commitments, to ensure on‑time delivery
• Tracks and reports performance metrics through Tier meetings and other site reporting mechanisms
• Maintains and monitors Cryo Operations metrics to support performance and compliance
• Ensures team training compliance by managing training completion, status visibility, and overall readiness
• Partners with management to ensure adequate staffing and qualified personnel to support operations
• Supports development of a high‑performing team through coaching, feedback, and engagement with leadership and HR
• Contributes to performance management by providing regular feedback and reinforcing behaviors aligned with BMS values
• Supports deviation investigations by gathering relevant information, documenting events clearly, and assisting with timely closure
• Participates in projects, change controls, and CAPAs to improve operational performance and maintain compliance
• Builds strong cross‑functional relationships and collaborates with stakeholders to drive process efficiencies
• Demonstrates problem‑solving skills with minimal supervision in a fast‑paced, team‑based environment
• Acts as a change agent, promoting accountability, flexibility, and continuous improvement
• Leads by example, reinforcing BMS values of Inclusion, Accountability, Innovation, Urgency, and Passion
• Supports flexible operations aligned with business needs, including shift-based work, staggered hours, and overtime

Qualifications

• Associate’s degree in supply chain, engineering, life sciences, or related field
• Minimum 3 years of experience in a regulated pharmaceutical manufacturing environment
• Experience in manufacturing and supply chain operations, with at least 1 year in a leadership role
• Knowledge of cGMPs, ALCOA+ principles, and manufacturing documentation practices
• Experience with deviations, CAPAs, change control, and batch record systems (EBR/MES/SAP) preferred
• Background in cell therapy, cryopreservation, or cold chain operations preferred
• Strong problem‑solving, communication, and cross‑functional collaboration skills
• Equivalent combinations of education and experience may be considered

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Compensation Overview

Summit West - NJ - US: $69,670 - $84,429

The starting pay range(s) listed above is for full‑time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non‑exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time‑off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year’s Day.

U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People With Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

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If this posting is missing required information required by local law or incorrect, contact BMS at [e-mail] the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.