Cruise Ship Night Operations Lead

Crew Life at Sea Ltd.; Miami (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking an Administration/Night Manager to oversee night operations on our cruise ship and provide administrative support across departments.

Responsibilities include supervising night shift staff, preparing reports, managing correspondence, and ensuring safety and guest satisfaction during nighttime hours. Strong leadership, organization, and communication skills are essential for success in this role.

Qualifications

• Experience in a managerial or supervisory role, preferably in hospitality or aboard cruise ships.
• Strong organizational and time management abilities for night shift operations.
• Excellent leadership and interpersonal skills to supervise a diverse team.
• Clear and effective communication with staff, guests, and management.
• Strong problem-solving and decision-making skills for night shift.
• Meticulous attention to detail in administrative tasks and reporting.
• Knowledge of emergency response procedures and safety protocols.
• Proficiency with computer applications for administrative tasks.
• Willingness to work night shifts, irregular hours, and weekends.
• Demonstrated integrity and trustworthiness in handling confidential information.

Responsibilities

• Oversee and manage the night operations on the cruise ship.
• Provide administrative support to department heads and senior management.
• Supervise night shift staff, including scheduling and task assignment.
• Prepare reports, maintain records, and manage correspondence.
• Respond to guest inquiries, concerns, and requests during the night.
• Assist in inventory management for night hours.
• Monitor ship security systems and enforce safety protocols at night.
• Maintain effective communication with other departments during the night shift.
• Assist in tracking expenses and reporting discrepancies.
• Prepare documentation related to night operations and incidents.

Skills

Night operations

Leadership

Organizational skills

Communication

Problem solving

Attention to detail

Emergency response

Computer skills

Flexibility

Integrity

Job description

Crew Life at Sea Ltd. is seeking an Administration/Night Manager to oversee night operations on our cruise ship and provide administrative support across departments.

Responsibilities include supervising night shift staff, preparing reports, managing correspondence, and ensuring safety and guest satisfaction during nighttime hours. Strong leadership, organization, and communication skills are essential for success in this role.