Assistant Maitre D: Cruise Dining Leader

Crew Life at Sea Ltd.; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking an Assistant Maitre'D to oversee dining room operations aboard a cruise ship and assist the Maitre'D in leading the restaurant team, ensuring excellent guest service.

You will manage seating, reservations, staff scheduling, and service standards while coordinating with kitchen and hospitality teams to execute events and VIP experiences, all within a fast-paced maritime setting.

Qualifications

• Supervisory background in fine dining or hospitality.
• Strong communication and interpersonal skills.
• Proven leadership and team management abilities.
• Guest-focused mindset with a passion for service.
• Ability to multitask and work under pressure in a cruise-ship environment.

Responsibilities

• Oversee dining room operations and assist the Maitre'D in coordinating service.
• Supervise seating, reservations, and table settings to maintain ambiance and efficiency.
• Provide personalized guest service and address inquiries or complaints professionally.
• Train and mentor staff, monitor performance, and assist with scheduling.
• Coordinate with culinary and management teams for smooth events and VIP service.
• Maintain hygiene, quality standards, and accurate records for dining operations.

Skills

Leadership

Staff management

Guest service

Communication

Multitasking

Job description

Crew Life at Sea Ltd. is seeking an Assistant Maitre'D to oversee dining room operations aboard a cruise ship and assist the Maitre'D in leading the restaurant team, ensuring excellent guest service.

You will manage seating, reservations, staff scheduling, and service standards while coordinating with kitchen and hospitality teams to execute events and VIP experiences, all within a fast-paced maritime setting.