Cruise Casino Manager: Lead Revenue & VIP Relations

Royal Caribbean Group; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Royal Caribbean Group is seeking a Casino Manager to lead and manage the ship’s Casino Department. This role emphasizes achieving revenue targets and guest satisfaction while ensuring compliance with gaming regulations.

The ideal candidate will have 2-5 years of managerial experience in a casino function, strong communication skills, and the ability to manage financial aspects of the casino operations effectively.

Qualifications

• Two to five years progressive managerial experience in a casino function.
• Ability to manage financial aspects of a casino operation.
• Intermediate computer software skills required.

Responsibilities

• Lead and manage the ship’s Casino Department.
• Achieve established revenue and guest satisfaction targets.
• Maintain compliance with gaming rules and regulations.

Skills

Casino operations

Guest satisfaction management

Multicultural management

Financial management

Problem solving

Customer service

Planning and organization

Education

Bachelor’s degree in hospitality management, business administration or related field

Job description

Royal Caribbean Group is seeking a Casino Manager to lead and manage the ship’s Casino Department. This role emphasizes achieving revenue targets and guest satisfaction while ensuring compliance with gaming regulations.

The ideal candidate will have 2-5 years of managerial experience in a casino function, strong communication skills, and the ability to manage financial aspects of the casino operations effectively.