Senior Casino Operations Analyst – Onboard Revenue Impact

Royal Caribbean Group; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Royal Caribbean Group seeks a Senior Analyst, Casino Operations to support day-to-day casino programs, vendor accounts, and onboard revenue initiatives. The role emphasizes analytics, process improvement, and collaboration with multiple departments to drive VIP guest satisfaction and program growth.

The position requires autonomous work, strong time management, and the ability to build global relationships with casino partners.

Qualifications

• Four-year Bachelor degree, preferably in Marketing or Hospitality.
• 2+ years of work experience in casino marketing, hospitality or related positions.
• Strong proficiency Microsoft Suite preferred.

Responsibilities

• Analyze casino segment performance to identify actions to improve results.
• Support Onboard Revenue initiatives and vendor accounts.
• Maintain accuracy of casino database and reports.
• Contribute to development of analytics and dashboards.
• Travel to support events, shipboard and land-based initiatives.

Skills

Microsoft Suite

Time management

Data analysis

Relationship building

Education

Bachelor degree in Marketing or Hospitality

Job description

Royal Caribbean Group seeks a Senior Analyst, Casino Operations to support day-to-day casino programs, vendor accounts, and onboard revenue initiatives. The role emphasizes analytics, process improvement, and collaboration with multiple departments to drive VIP guest satisfaction and program growth.

The position requires autonomous work, strong time management, and the ability to build global relationships with casino partners.