Crown Store Associate - Full Time

Crown Equipment Corporation; United States; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health/Dental/Prescription Drug Plan

Flexible Benefits Plan

401K Retirement Savings Plan

Paid Holidays

Job summary

The Crown Store in New Bremen, Ohio, is seeking a customer-focused Retail Associate to support online orders, invoicing, and in-store guest service. You will coordinate orders across multiple departments, process payments, prepare international shipping paperwork, and maintain backroom organization.

You will assist guests, answer questions, manage daily sales reports, update pricing and product photography on the website, and support merchandising tasks.

Qualifications

• Less than 2 years related experience.
• High School graduate or equivalent.
• Very little to no travel.
• Overnight stays unlikely.

Responsibilities

• Online Orders and Invoicing - Coordinate online orders with multiple web applications for multiple Company departments and communicate with order customers.
• Vendor Shipments/Merchandise Processing - Receive, unpack, and inspect new shipments; enter inventory and adjust pricing; prepare paperwork for invoices.
• Store Front Sales - Serve guests and employees, assist customers with questions and purchases, answer phone, maintain store appearance.
• Miscellaneous - Update daily sales reports, organize storage and merchandising, assist in monthly reports and special projects.

Skills

Customer service

Communication skills

Computer skills

Education

High School diploma or equivalent

Job description

Company Description:

The Crown Store, located in historic downtown New Bremen, Ohio, sells name brand, high quality apparel, gifts and specialty items featuring the Crown logo. From men's and women's clothing and office supplies to scale models of many lift trucks, The Crown Store has something for everyone.

Job Duties

• Online Orders and Invoicing - Coordinate online orders with multiple web applications for multiple Company departments and communicate with order customers. Process incoming orders, assemble merchandise, invoice for and process payment, package, ship and process appropriate paperwork. Prepare international shipping paperwork.
• Vendor Shipments/Merchandise Processing - Receive, unpack, and inspect new shipments. Count and verify shipments. Check for logo integrity. Enter inventory and monitor and adjust current pricing. Prepare paperwork for supervisor to pay invoices. Maintain backroom organization and standards.
• Store Front Sales - Serve guests and employees of the Company, as well as local area residents, who visit Company Store. Assist customers with questions, purchases, answer phone, etc. Maintain appropriate store appearance.
• Miscellaneous - Enter daily sales reports and rectify end of day reports. Participate in other tasks such as organizing/maintaining storage and visual merchandising. Update spreadsheets and website photographs/descriptions and pricing. Assist in monthly reports and special projects with the Crown Store Supervisor. Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Less than 2 years related experience
• High School graduate or equivalent
• Very little to no travel
• Overnight stays unlikely

PREFERRED QUALIFICATIONS

• Two to four years prior retail sales experience or working in a customer-oriented environment. Good communication and computer skills are preferred for this position.

PHYSICAL AND MENTAL REQUIREMENTS

Per 8-hour shift. Sit 3 hours and stand 5 hours. Typical office environment (low noise level, limited exposure hot/cold temperatures, dust, fumes, and vibrations). Regular interaction with others and performs a degree of independent work. Physical and mental demands are akin to the majority of office positions with prolonged periods of sitting and prolonged use of a computer/keyboard. Infrequent walking and climbing stairs. Occasionally lifting up to 50 lbs. Occasional use of office equipment (copiers, printers, etc.).

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities