Inside Sales Support - Customer Experience Rep

Crown Equipment Corporation; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription Drug

401K plan

Paid holidays

Paid vacation

Job summary

Crown Equipment Corporation in Cincinnati, OH is seeking a Sales Support / Inside Sales professional to answer inquiries, qualify leads, and support the sales team.

You will handle calls, provide information by phone, email or mail, log activities, and follow up on prospects while collaborating with various branches and training locally.

Requirements include a high school diploma, strong communication and organizational skills, proficiency in Microsoft Office, and a valid driver's license.

Qualifications

• High school diploma or equivalent.
• Strong communication, organizational, and time management skills.
• Ability to work in a team and take initiative.
• Proficient in Microsoft Office.
• Valid driver's license, good driving record, and ability to operate lift trucks.
• Completion of background check, drug screen & physical required.

Responsibilities

• Answer incoming sales inquiry telephone calls.
• Provide information by phone, through email or by mail.
• Pre-qualify customer inquiry and disseminate call information to appropriate sales person or department.
• Make outbound telephone calls.
• Log, track, and communicate sales call information.
• Follow-up on sales leads and record sales results.
• Participate in training activities locally, in the field, and occasionally at the New Bremen corporate headquarters.
• Work within various departments within the branch as needed.

Skills

Communication skills

Organizational skills

Time management

Microsoft Office

Team player

Driving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Company Description Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Location: Cincinnati, OH, US, 45241

Job Duties

• Answer incoming sales inquiry telephone calls.
• Provide information by phone, through email or by mail.
• Pre-qualify customer inquiry and disseminate call information to appropriate sales person or department.
• Make outbound telephone calls.
• Log, track, and communicate sales call information.
• Follow-up on sales leads and record sales results.
• Participate in training activities locally, in the field, & occasionally at the New Bremen corporate headquarters.
• Work within various departments within the branch as needed.

Minimum Qualifications

• High school diploma or equivalent
• Strong communication, organizational, and & time management skills.
• Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment are necessary.
• Must be proficient in Microsoft office.
• Valid driver's license, good driving record, & the ability to safely operate lift trucks
• Completion of background check, drug screen & physical required.

Preferred Qualifications

• None listed

Work Authorization

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation And Benefits

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Nearest Major Market: Cincinnati

Job Segment: Sales Support, Customer Service Representative, Sales Rep, Inside Sales, Telemarketing, Sales, Customer Service