Crown Store Supervisor

Crown Equipment Corporation

New Bremen (OH)

On-site

USD 45,000 - 65,000

Full time

29 hours ago

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Benefits offered by this job

Health/Dental/Prescription Drug Plan

401K Retirement Savings Plan

Life and Disability Benefits

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

Flexible Benefits Plan

Job summary

The Crown Store in New Bremen, OH, part of Crown Equipment Corporation, seeks a results-driven store leader to supervise staff and drive daily operations. You will recruit, train, and coach team members while coordinating orders, shipping, and merchandising to uphold the Crown brand.

You will oversee eCommerce merchandising, manage reports, and support marketing initiatives. Strong communication and people skills are essential for delivering excellent customer service.

Qualifications

Leadership experience in a retail or store environment.
Experience in recruiting, interviewing, and coaching staff.
Ability to plan and monitor employee schedules and workloads.
Strong communication and people-management skills.

Responsibilities

Supervise and develop store staff; recruit, hire, and train employees.
Coordinate day-to-day store operations, including mail orders and shipping paperwork.
Manage in-store merchandising and promotions to support the Company brand.
Maintain eCommerce merchandising and online presence for the store.
Assist guests and employees, generate business reports, and ensure data accuracy.

Skills

Leadership

Recruiting

Training

Scheduling

Education

Associate Degree (Business)

High school diploma or GED

Job description

Company Description

The Crown Store, located in historic downtown New Bremen, Ohio, sells name brand, high quality apparel, gifts and specialty items featuring the Crown logo. From men's and women’s clothing and office supplies to scale models of many lift trucks, The Crown Store has something for everyone.

Location

New Bremen, OH, US, 45869

Job Duties

Supervision / Employee Development - Assist in recruiting, hiring, and training of Store candidates/employees. Make compensation recommendations and communicate decisions to all direct reports. Participate in any complex personnel situation along with management. Prepare employees' work schedules, coordinate and prioritize projects and workloads. Perform duties such as creating/revising job descriptions, rating performance, establishing/tracking goals and completing annual wage reviews. Responsible for coaching, mentoring, and developing direct reports to successfully take on additional responsibilities.
Store Duties - Coordinate the day-to-day operation of the Company store and supervise store employees. Communicate with mail order customers when necessary. Process incoming mail orders, enter into system, package ship and process appropriate paperwork. Prepare international shipping paperwork when needed. Order all mail order shipping supplies. Decorate store, display merchandise and ensure the store is adequately stocked with clothing and specialty items. Utilize social media, email communications, and print advertisements to promote the store to the Company's branch and dealership network when appropriate.
In-Store Merchandising - Meet with suppliers on new products and compare to Company needs. Gather information on pricing versus sales price to determine feasibility of offering product to customer. Bring in sample products to inspect quality. Plan new ideas for the store to support Company employees, customers, visitors, branches, and dealers with high quality merchandise available at reasonable prices. Communicate with management to support potential marketing opportunities as well as determine customer needs and merchandising plans, which enhance the Company brand name and the achievement of overall sales and marketing efforts.
eCommerce Merchandising - Maintain the store’s website. Develop innovative merchandising concepts and acquire new product lines that help to enhance the Company brand name through a unique online shopping experience.
Miscellaneous - Serve guests and employees of the Company, as well as local area residents, who visit the store. Assist customers with questions, purchases, answer phone, etc. Create, maintain and review the store’s business reports. Montior the accuracy of the data entry and data within store database. Perform other duties as assigned.

Minimum Qualifications

Associate Degree (Business)
2-4 years related experience
Non-degree considered if 6+ years of related experience along with a high school diploma or GED
Very little to no travel
Overnight stays unlikely

Job requires employee to drive a personal vehicle to conduct company business < 20% per week (8 hours) and/or travel locally between company locations during scheduled workday

Preferred Qualifications

Experience in merchandising within Internet retailing, physical retail store operation or catalog/direct marketing company. Good written and verbal communication skills.

Physical And Mental Requirements

Per 8-hour shift. Sit 3 hours and stand 5 hours. Typical office environment (low noise level, limited exposure hot/cold temperatures, dust, fumes, and vibrations). Regular interaction with others and performs a degree of independent work. Physical and mental demands are akin to the majority of office positions with prolonged periods of sitting and prolonged use of a computer/keyboard. Infrequent walking and climbing stairs. Occasionally lifting up to 50 lbs. Occasional use of office equipment (copiers, printers, etc.).

Work Authorization

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation And Benefits