Cross Trained Agent

Cape Air; San Juan (PR); In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

Cape Air seeks seasonal cross trained agents to join our team from November 2026 to May 2027 in San Juan, Puerto Rico. Responsibilities include check-in, reservations, boarding announcements, passenger assistance, and coordination with pilots and operations.

Applicants should have airline experience (preferred), be 18+, hold a high school diploma, and be able to lift up to 70 lbs. Basic computer skills are required for daily tasks.

Competenze

• Airline work experience preferred.
• Must be at least 18 years old.
• High school diploma or equivalent required.
• Driver's license when location requires driving duties.
• Ability to lift up to 70 lbs.
• Basic computer skills required.

Mansioni

• Check in passengers and baggage using Cape Air's system.
• Make passenger reservations and rebook flights.
• Make boarding announcements.
• Provide assistance to passengers with special needs.
• Handle remote reservations calls if applicable to station.
• Share information with pilots, ramp, and operations via radio.

Conoscenze

Airline experience

Physical fitness

Basic computer skills

Formazione

High School Diploma or equivalent

Descrizione del lavoro

SUMMARY:

Cape Air is looking for seasonal Cross Trained Agents to join our team from November 2026 to May 2027!

PRIMARY RESPONSIBILITIES:

• Check in passengers and baggage using Cape Air's passenger service system
• Make passenger reservations and rebook flights
• Make boarding announcements
• Provide extra assistance to passengers with special needs
• Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station
• Share information with pilots/ramp/operations using radio communications
• Organize ticket and cash reports
• Handle delayed or missing baggage and process claims
• Assure compliance with FAA and airport security procedures
• Meet and marshal aircraft
• Fueling Cape Air aircraft, if applicable to station operations
• Load and unload passengers and their baggage
• Escort passengers out to the aircraft
• Additional duties as assigned

QUALIFICATIONS:

• Airline work experience preferred
• Must be at least 18 years old
• Must hold a high school diploma or equivalent
• If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver's license valid in that location
• Must be able to lift up to 70 lbs.
• Basic computer skills required