Cross-Functional Store Specialist

H-E-B; Austin (TX); On-site; USD 31,000 - 42,000; Full time

Job summary

H-E-B is seeking a Cross-Functional Representative in Austin, TX. You will provide general customer service, assist with product selection, and support multiple departments including packaging, stocking, rotation, production, and sanitation.

Responsibilities include answering customer questions, using suggestive selling, maintaining displays, and ensuring compliance with SOPs and safety standards. A fast-paced retail environment requires flexibility and teamwork.

Qualifications

• Age 18+ requirement.
• 6+ months of experience in H-E-B Store operations.

Responsibilities

• Provide excellent customer service; answer questions; take orders; assist with product selection.
• Use suggestive selling techniques to meet customer needs and drive department sales.
• Work across multiple departments (packaging, stocking, rotation, production, sanitation).
• Maintain flexible schedules to support different department shifts.
• Assist with inventory, merchandising, displays, and checkout as needed.
• Adhere to SOPs, policies, and safety standards while performing duties.

Skills

Customer service

Interpersonal skills

Verbal/written communication

Autonomy

Adaptability

Teamwork

Education

HS Diploma or GED

Tools

Symbol/ACR systems

Job description

H-E-B is seeking a Cross-Functional Representative in Austin, TX. You will provide general customer service, assist with product selection, and support multiple departments including packaging, stocking, rotation, production, and sanitation.

Responsibilities include answering customer questions, using suggestive selling, maintaining displays, and ensuring compliance with SOPs and safety standards. A fast-paced retail environment requires flexibility and teamwork.