Cross-Functional Retail Specialist

H-E-B; Denton (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

H-E-B seeks a Cross-Functional Representative to deliver customer service and support across multiple departments. You will assist with stocking, rotation, product displays, and inventory while collaborating with packaging, sanitation, and production teams.

The role requires 6+ months in H-E-B store operations, a high school diploma or equivalent, and flexibility to work across departments. Safety and food-safety practices are essential in daily tasks.

Qualifications

• Knowledge of computer systems (Symbol, ACR, label machine).
• Customer service and interpersonal skills.
• Verbal and written communication skills.
• Ability to adapt to a wide range of duties across multiple departments.
• Ability to work autonomously.

Responsibilities

• Provide excellent customer service: answer questions, assist with product selection, and take orders.
• Use suggestive selling techniques to meet customer needs and boost department sales.
• Perform stocking, rotation, and replenishment across multiple departments (bakery, floral, market, etc.).
• Maintain displays and fixtures; assist with inventory control and product handling.
• Follow SOPs and company policies; support service cross-functional team when not performing core duties.

Skills

Customer service

Interpersonal skills

Verbal/written communication

Autonomy

Ability to adapt across departments

Symbol/ACR/label machine knowledge

Education

HS Diploma or GED or equivalent

Tools

Job description

H-E-B seeks a Cross-Functional Representative to deliver customer service and support across multiple departments. You will assist with stocking, rotation, product displays, and inventory while collaborating with packaging, sanitation, and production teams.

The role requires 6+ months in H-E-B store operations, a high school diploma or equivalent, and flexibility to work across departments. Safety and food-safety practices are essential in daily tasks.