CRM & Sales Ops Specialist

ALS Technichem (HK) Pty Ltd; Torrance (CA); On-site; USD 36,000 - 40,000; Full time

Job summary

ALS Technichem (HK) Pty Ltd is seeking a highly organized Sales Operations Coordinator to support the USA Beauty & Personal Care commercial team in Torrance, CA. The role partners with sales, operations, finance, and laboratory teams to maintain pipeline integrity, coordinate quotations, and streamline processes for faster deal progression.

You will manage inbound inquiries, maintain CRM accuracy, and drive post-quote activities while collaborating across time zones in a distributed team.

Qualifications

• Requires degree in Business Administration, Communications or related field preferred but not required.
• Experience in business operations, customer service, sales support, admin coordination or related role.
• Familiarity with CRM systems; Salesforce experience preferred.

Responsibilities

• Manage and triage inbound client inquiries and route to the sales team.
• Coordinate preparation and submission of client quotations with cross-functional teams.
• Maintain CRM records, opportunity data, and forecasting visibility.
• Support onboarding and training for new team members on CRM and sales processes.
• Identify process improvements and help implement practical tools for consistency.

Skills

CRM systems

Salesforce

Excel skills

Power BI

Communication skills

Multitasking

Cross-functional collaboration

Education

Associate’s or Bachelor’s degree in Business/Communications or related field

Tools

Salesforce

Excel

Job description

ALS Technichem (HK) Pty Ltd is seeking a highly organized Sales Operations Coordinator to support the USA Beauty & Personal Care commercial team in Torrance, CA. The role partners with sales, operations, finance, and laboratory teams to maintain pipeline integrity, coordinate quotations, and streamline processes for faster deal progression.

You will manage inbound inquiries, maintain CRM accuracy, and drive post-quote activities while collaborating across time zones in a distributed team.