CRM Marketing Lead: Lifecycle & Retention

Urban Outfitters; Phoenix (AZ); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Urban Outfitters is seeking a CRM Manager to lead email and in-app push strategy, lifecycle optimization, and customer retention across the lifecycle. You will own campaigns in Salesforce Marketing Cloud and guide a dedicated team.

Collaborate with merchandising, web production, and creative to translate data into impactful communications. This hands-on role requires strong analytics and a curious mindset to grow our fast-paced ecommerce business in Phoenix, AZ.

Descripción del empleo

Urban Outfitters seeks a CRM Manager to lead email and in-app push strategy, lifecycle optimization, and customer retention across the lifecycle.

You will own campaigns in Salesforce Marketing Cloud, manage a team, collaborate with merchandising, web production, and creative, and translate data into impactful communication. This role requires hands-on experience, strong analytics, and a curious mindset to drive growth in a fast-paced ecommerce environment.