CRM Growth Architect: Strategy, Retention & Engagement

GrowthLab Marketing and Sales; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

GrowthLab Marketing and Sales in Washington, DC is seeking a CRM Executive to lead the CRM implementation and advance customer relationship strategies. This role focuses on aligning processes and systems to elevate engagement and retention.

The CRM Executive will collaborate with sales and marketing teams to gain new customers and nurture existing ones, driving data-driven decisions and measurable improvements in the customer journey.

Responsibilities

• Lead CRM strategy implementation and ongoing optimization.
• Communicate with stakeholders to align CRM goals with business objectives.
• Oversee customer lifecycle management and retention initiatives.

Job description

GrowthLab Marketing and Sales in Washington, DC is seeking a CRM Executive to lead the CRM implementation and advance customer relationship strategies. This role focuses on aligning processes and systems to elevate engagement and retention.

The CRM Executive will collaborate with sales and marketing teams to gain new customers and nurture existing ones, driving data-driven decisions and measurable improvements in the customer journey.