CRM & ERP Applications Analyst

United Auburn Indian Community; Auburn (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health and wellness benefits (employer

4% retirement contribution

15 paid holidays

4 weeks PTO first year

On-site meals

Job summary

The United Auburn Indian Community (UAIC) is seeking an Applications Analyst to maintain and optimize CRM, finance, workflow, and productivity tools such as SharePoint, Laserfiche, Salesforce, and various websites. You will analyze business needs, document requirements, and implement solutions with internal teams and vendors.

Under supervision, you’ll train users, troubleshoot issues, and help improve business processes.

Qualifications

• 3+ years’ experience building solutions with Microsoft tools.
• 3+ years’ experience with Enterprise ERP and/or CRM platforms.
• Bachelor’s degree in MIS, CS, IT, or equivalent experience.

Responsibilities

• Identify and document business processes for new or existing applications.
• Develop workflow diagrams documenting data flows.
• Support end users through training and troubleshooting.
• Ensure changes follow SDLC and security best practices.
• Train end-users on new/modified applications.

Skills

Microsoft tools

Scripting/SQL

CRM platforms

Documentation

Education

Bachelor’s degree in MIS / CS / IT

Tools

Salesforce

ERP systems

Job description

The United Auburn Indian Community (UAIC) is seeking an Applications Analyst to maintain and optimize CRM, finance, workflow, and productivity tools such as SharePoint, Laserfiche, Salesforce, and various websites. You will analyze business needs, document requirements, and implement solutions with internal teams and vendors.

Under supervision, you’ll train users, troubleshoot issues, and help improve business processes.