Enterprise Apps Analyst – ECM & Collaboration

AMI Metals, Inc.; Fort Worth (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid Time Off

Life Insurance

Disability insurance

Flexible Spending Accounts

9 Paid Company Holidays

Wellness Programs

Educational Assistance

Job summary

AMI Metals, Inc. is seeking a Business Systems Analyst – Corporate Applications to own and support non-ERP enterprise applications across SharePoint, Laserfiche, and Power Platform.

You will gather requirements, coordinate testing and deployments, and ensure governance, security, and lifecycle management of the portfolio. You will translate business needs into functional designs, configure workflows, and drive process improvements while coordinating with vendors, business owners, and IT teams.

Qualifications

• Identify business needs, desired outcomes, and application requirements across a diverse portfolio of corporate applications.
• Work with business owners and subject-matter experts to understand processes, data needs, controls, and outcomes.
• Capture functional, workflow, content, metadata, reporting, security, integration, and nonfunctional requirements.
• Prioritize requirements with stakeholders based on business value, risk, effort, user impact, and platform constraints.
• Confirm stakeholder understanding before requirements move into configuration, design, or vendor delivery.

Responsibilities

• Own and support a portfolio that may include SharePoint, Laserfiche, LetsSignIt, Exostar, Guidewheel, e-signature platforms, Power Platform solutions, and other third-party applications.
• Maintain application inventories, business ownership, vendor contacts, licensing information, support models, renewal dates, integrations, security, and lifecycle status.
• Develop knowledge of each platform’s capabilities, limitations, configuration, data, workflows, interfaces, and business use.
• Triage application issues, reproduce problems, document findings, and coordinate resolution with users, IT teams, vendors, and shared services.
• Assess vendor releases, upgrades, roadmap changes, deprecations, and new capabilities for business impact and adoption opportunities.
• Identify unsupported workarounds, duplicate tools, control gaps, and opportunities to standardize or consolidate applications.
• Configure or support content, metadata, templates, search, forms, workflows, records, permissions, retention, and related ECM capabilities.
• Translate document and content-management needs into practical ECM and SharePoint solutions that improve retrieval, control, and user productivity.
• Coordinate document migration, content cleanup, validation, and user adoption activities when moving or consolidating content.
• Create functional design specifications for application configuration, workflows, forms, notifications, integrations, reports, security, and user experiences.
• Map requirements to functional specifications and maintain traceability through configuration, testing, deployment, and support.
• Evaluate standard platform capabilities before recommending custom development, additional tools, or manual workarounds.
• Configure approved application features and coordinate technical changes with vendors, developers, administrators, security, and infrastructure teams.
• Consider usability, security, data quality, supportability, scalability, licensing, cost, upgrades, and cross-system dependencies in solution design.
• Reuse established solutions, templates, workflows, integrations, governance practices, and platform standards where appropriate.
• Document current-state and future-state workflows, roles, approvals, business rules, exceptions, handoffs, and service expectations.
• Identify manual work, duplicate data entry, delays, inconsistent practices, control gaps, and opportunities for automation or standardization.
• Design or coordinate workflows, forms, notifications, routing, approvals, and integrations using approved platform capabilities.
• Validate that application workflows support the full business process, including exceptions, rework, escalation, audit, and support needs.
• Measure adoption, cycle time, errors, backlog, or other relevant outcomes when practical and use findings to recommend improvements.
• Coordinate integration testing and issue resolution among business owners, application teams, shared services, vendors, and developers.
• Build user-acceptance test cases and coordinate testing with business process owners and end users.
• Develop or coordinate training materials, work instructions, quick-reference guides, FAQs, release notes, and application communications.
• Train or support training for end users, application owners, site champions, and support teams.
• Provide clarification on application behavior, process changes, security, limitations, and support procedures.
• Monitor adoption, recurring questions, workarounds, user feedback, and support patterns after deployment.
• Recommend improvements to configuration, process, documentation, training, or governance based on actual use.
• Maintain vendor contacts, support entitlements, contracts, renewals, licensing, product roadmaps, service information, and escalation paths.
• Coordinate vendor support cases, demonstrations, technical reviews, implementation activities, upgrades, and issue resolution.
• Track commitments, open items, dependencies, risks, changes, and required business decisions.
• Support license allocation, usage review, renewal planning, cost analysis, and identification of unused or duplicative capabilities.
• Assess vendor changes, security notices, service disruptions, end-of-life announcements, and roadmap impacts.
• Document support transitions, ownership, configuration, integration, and recovery information needed for continuity.
• Able to estimate, manage, and complete assigned corporate application analysis and delivery activities.
• Provide reasonable effort estimates for analysis, requirements, configuration, testing, documentation, training, deployment, and support.

Skills

Requirements Elicitation

Portfolio ownership

ECM & SharePoint

Functional design

Workflow improvement

Integration & Data

Security & Governance

Testing & Validation

Training & Adoption

Vendor & Licensing

Project planning

Tools

SharePoint

Laserfiche

LetsSignIt

Exostar

Guidewheel

PowerApps

Power Automate

E-signature tools

Job description

AMI Metals, Inc. is seeking a Business Systems Analyst – Corporate Applications to own and support non-ERP enterprise applications across SharePoint, Laserfiche, and Power Platform.

You will gather requirements, coordinate testing and deployments, and ensure governance, security, and lifecycle management of the portfolio. You will translate business needs into functional designs, configure workflows, and drive process improvements while coordinating with vendors, business owners, and IT teams.