CRM Campaign Operations - Retention Marketing

DoorDash; Chicago (IL); On-site; USD 71,400 - 105,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

Wellness benefits

Flexible paid time off

Medical, dental, and vision benefits

Job summary

DoorDash is seeking an Associate, Campaign Operations to enhance customer engagement through personalized marketing strategies. This role involves building and optimizing campaigns across various channels including email and SMS, assuring all required steps prior to launch. The successful candidate will collaborate cross-functionally to craft compelling campaigns aimed at increasing customer retention.

Qualified applicants will have 1-3 years of experience in Retention or Email Marketing and hands-on knowledge of CRM technologies. You will thrive in a fast-paced environment and contribute actively to DoorDash's mission of empowering local economies.

Qualifications

• Experience in Retention or Email Marketing with knowledge of industry best practices.
• Strong communication and presentation skills.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Create CRM campaign strategy to drive awareness and growth of business priorities.
• Collaborate to develop campaign strategy briefs based on audience behavior.
• Monitor and analyze campaign performance for insights.

Skills

Retention Marketing

Email Marketing

Lifecycle Marketing

Attention to detail

Analytical Mindset

Education

1-3 years of relevant experience

Tools

CRM technology

HTML

Job description

DoorDash is seeking an Associate, Campaign Operations to enhance customer engagement through personalized marketing strategies. This role involves building and optimizing campaigns across various channels including email and SMS, assuring all required steps prior to launch. The successful candidate will collaborate cross-functionally to craft compelling campaigns aimed at increasing customer retention.

Qualified applicants will have 1-3 years of experience in Retention or Email Marketing and hands-on knowledge of CRM technologies. You will thrive in a fast-paced environment and contribute actively to DoorDash's mission of empowering local economies.