CRM Campaign Lead: Email, Push & SMS

Thrive Market; Oregon; Hybride; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Comprehensive health benefits

Competitive salary + equity

401k plan

9 Observed Holidays

Flexible Paid Time Off

Subsidized ClassPass Membership

Ability to work in Playa Vista office

Free Thrive Market membership

Life Coaching & Therapy coverage

Résumé du poste

Thrive Market is seeking a CRM Specialist to run campaign operations across email, push, and SMS. You will own execution from brief to deployment and work closely with marketing, creative, product, and analytics partners.

This role is a fit for a scrappy, agile self-starter who takes full ownership of their work, communicates proactively, and turns campaign data into better decisions in a fast-paced environment.

Qualifications

• Bachelor's degree required.
• 1 to 3 years of email marketing and email production experience.
• 1 to 3 years of HTML experience in an ESP platform (Sailthru preferred).
• Ownership and follow-through: you take work from assignment to completion and drive issues and open items to resolution.
• A proactive, reliable communicator: you share status, flag risks or delays early, confirm when work is complete, and partner well across departments.
• Responsive and dependable with time-sensitive and launch-critical work, seeing it through to completion.
• Sharp attention to detail and strong QA discipline across desktop and mobile.
• Strong analytical skills, with the ability to form a hypothesis and a point of view from data and turn it into actionable recommendations.
• Strong organizational skills and the ability to manage multiple projects at once.
• Self-directed and comfortable with a steady flow of recurring requests in a fast-paced, high-volume environment.

Responsabilités

• Build and launch email, mobile push, and SMS campaigns, owning each one end to end: HTML coding, setup, audience selection, and deployment.
• Code emails in HTML templates (Sailthru), set up and send push campaigns (Sailthru) and SMS campaigns (Attentive).
• Build and maintain lifecycle and automation workflows, and create and maintain audience lists and segments.
• Proof and QA every campaign before launch to ensure flawless execution and member experience.
• Contribute to CRM channels A/B testing roadmap: build data-driven test hypotheses, run tests, and turn results into clear recommendations.
• Analyze channel and campaign performance, provide actionable learnings, and recommend next steps.
• Handle ad-hoc requests from the CRM team and other departments, and contribute ideas and learnings to the team.
• Keep current on best practices, tools, and industry trends to ensure we are maximizing effectiveness of the channels.

Connaissances

Email marketing

HTML email production

Campaign management

Analytics & testing

Cross-functional collaboration

Communication

Time management

QA discipline

Formation

Bachelor's degree

Outils

Sailthru

Attentive

Description du poste

Thrive Market is seeking a CRM Specialist to run campaign operations across email, push, and SMS. You will own execution from brief to deployment and work closely with marketing, creative, product, and analytics partners.

This role is a fit for a scrappy, agile self-starter who takes full ownership of their work, communicates proactively, and turns campaign data into better decisions in a fast-paced environment.