CRM Administrator I — Salesforce & TargetX (Entry Level)

Saint Mary's University of Minnesota; Minneapolis (MN); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Tuition remission

Job summary

Saint Mary’s University of Minnesota is seeking a CRM Administrator Level I to manage daily Salesforce and TargetX operations, support users, and maintain data quality. This role supports admissions and student services with a focus on system health and routine automation.

The position is ideal for someone with 1–2 years of CRM experience, aiming to grow under senior leadership while collaborating across campus offices.

Qualifications

• CRM administration and configuration experience with Salesforce preferred.
• Experience with CRM data hygiene, imports, and reporting.
• Familiarity with TargetX or similar higher-education systems is valued.

Responsibilities

• User Support & System Health: monitor CRM health, manage permissions, train users.
• Routine Configuration & Automation: build Salesforce Flows, monitor workflows, fulfill ad-hoc requests.
• Data Hygiene & Imports: ensure data integrity and support dashboards and analytics.
• Form & Communication Maintenance: configure forms, RFIs, surveys, and events; apply CSS/HTML as needed.
• Marketing Support: assist in standard communication campaigns and daily email tasks.

Skills

Customer service

Salesforce basics

HTML/CSS basics

Independent work

Team collaboration

Education

Associate’s Degree

CRM certification (Salesforce)

Bachelor’s Degree preferred

Tools

Salesforce

TargetX

Form Assembly

Job description

Saint Mary’s University of Minnesota is seeking a CRM Administrator Level I to manage daily Salesforce and TargetX operations, support users, and maintain data quality. This role supports admissions and student services with a focus on system health and routine automation.

The position is ideal for someone with 1–2 years of CRM experience, aiming to grow under senior leadership while collaborating across campus offices.