Police Dispatcher: Fast-Paced Emergency Communications

Regional 911 Intake Solutions; Bernalillo (NM); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental/vision benefits

Retirement plans

Continuing education

Job summary

Regional 911 Intake Solutions in Bernalillo, NM seeks Police Dispatcher personnel to support law enforcement operations by taking calls, coordinating with officers, and maintaining reliable radio communications. The role may include records access and collaboration with neighboring agencies.

Responsibilities include documenting incidents, prioritizing calls, and ensuring accurate updates while complying with confidentiality and security standards.

Qualifications

• High school diploma or equivalent commonly required; training may be provided for entry-level vacancies.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Multitasking

Radio communication

Jurisdictional geography

Clear spoken communication

Education

High school diploma

Tools

CJIS systems

Job description

Regional 911 Intake Solutions in Bernalillo, NM seeks Police Dispatcher personnel to support law enforcement operations by taking calls, coordinating with officers, and maintaining reliable radio communications. The role may include records access and collaboration with neighboring agencies.

Responsibilities include documenting incidents, prioritizing calls, and ensuring accurate updates while complying with confidentiality and security standards.