Emergency Communications Dispatcher – 24/7 Shifts

Regional 911 Intake Solutions; Mountain Park (NM); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision

Retirement plans

Paid leave

Employee‑assistance resources

Continuing education

Premium pay

Job summary

Regional 911 Intake Solutions in High Rolls Mountain Park, NM, seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

Duties include documenting locations, assigning calls, monitoring radios, and coordinating with agencies. A high school diploma and clear communication are essential; training on records systems may be required. Benefits include healthcare and retirement plans.

Qualifications

• A high school diploma or equivalent is commonly required.
• Typing, listening, multitasking, and dispatch aptitude assessments may be required.
• Access to records systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Multitasking

Radio operations

Clear communication

Education

High school diploma

Job description

Regional 911 Intake Solutions in High Rolls Mountain Park, NM, seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

Duties include documenting locations, assigning calls, monitoring radios, and coordinating with agencies. A high school diploma and clear communication are essential; training on records systems may be required. Benefits include healthcare and retirement plans.