Critical Power UPS Technician - On-Call Field Expert

M.c.-Dean,-Inc.; Fayetteville (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k Retirement Plan

Paid time off

Tuition reimbursement

Job summary

M.C. Dean is seeking an on-site Field Service Technician for the Critical Power Group to maintain, service, and troubleshoot UPS systems, batteries, and related infrastructure at client facilities.

Travel is daily, with 24/7 on-call availability except when on PTO, and you will interface with customers and internal teams. Ideal candidates have an AA/BS in Electrical/Electronics, 3+ years UPS experience, and strong schematic and NEC knowledge.

Qualifications

• AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent training from field or military position.
• This position requires at least 3+ years of experience with various UPS systems, batteries, test equipment, and associated electrical apparatuses.
• Proficiency in reading and interpreting schematic diagrams.
• Strong working knowledge of NEC, maintenance practices, maintenance and supply procedures, and quality control procedures.
• Demonstrated ability to diagnose malfunctions and employ testing and inspection techniques.
• Proficient in Microsoft Office products.

Responsibilities

• Daily travel with independent work structure.
• Emergency call availability 24/7 unless on PTO or Off Call.
• Maintain safeguard company issued equipment, tools, and instruments.
• Installation and repair of static switch and PDU systems.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface.
• Communicate availability status to corporate office.
• Communicate availability status to Team Lead or manager.
• Protect company proprietary information, manuals, and records.
• Use of electronic and electrical test equipment as necessary.
• Coordinate and manage all on-site subcontractors hired by M.C. Dean as necessary.
• Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by company.
• Ensure that work is performed to M.C. Dean standards.
• Complete all paperwork, including Field Service Reports, Time Sheets, and Expense Reports, and other job required reports timely and accurately.
• Provide technical support to customers upon request.
• Maintain Technical documentation for study and/or review.
• Willing and able to attend product specific training as company deems necessary.
• Cross train others as needed.

Skills

UPS systems

Electrical schematics

NEC knowledge

Troubleshooting

MS Office

Documentation

Education

AA/BS in Electrical/Electronics

Tools

Digital Multimeter

Micro Ohm-meter

Insulation Test Equipment

Battery Test Equipment

Job description

M.C. Dean is seeking an on-site Field Service Technician for the Critical Power Group to maintain, service, and troubleshoot UPS systems, batteries, and related infrastructure at client facilities.

Travel is daily, with 24/7 on-call availability except when on PTO, and you will interface with customers and internal teams. Ideal candidates have an AA/BS in Electrical/Electronics, 3+ years UPS experience, and strong schematic and NEC knowledge.