Critical Medical Dispatcher 24/7 Emergency Communications

911 Emergency Communications; Roderfield (WV); On-site; USD 40,000 - 70,000; Full time

Job summary

911 Emergency Communications in Roderfield, WV, seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish response priorities, and coordinate emergency medical resources using agency-approved protocols.

Responsibilities include receiving calls, confirming locations, asking qualifying questions, and coordinating ambulance resources while ensuring protocol compliance and patient confidentiality.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification before appointment may be required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

CPR Certification

Job description

911 Emergency Communications in Roderfield, WV, seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish response priorities, and coordinate emergency medical resources using agency-approved protocols.

Responsibilities include receiving calls, confirming locations, asking qualifying questions, and coordinating ambulance resources while ensuring protocol compliance and patient confidentiality.