Emergency Medical Dispatcher - 24/7 Critical Response

Emergency Telecommunicator Services; Hensley (WV); On-site; USD 42,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Hensley, WV seeks Emergency Medical Dispatchers to support urgent medical calls by collecting patient and incident data, establishing priorities, and coordinating resources. Duties include receiving calls, verifying location and contact details, asking key questions, and issuing protocol-based guidance while responders are en route.

Overnight and weekend shifts may apply.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Job description

Emergency Telecommunicator Services in Hensley, WV seeks Emergency Medical Dispatchers to support urgent medical calls by collecting patient and incident data, establishing priorities, and coordinating resources. Duties include receiving calls, verifying location and contact details, asking key questions, and issuing protocol-based guidance while responders are en route.

Overnight and weekend shifts may apply.