Emergency Medical Dispatcher - 24/7 Life-Saving Ops

911 Emergency Communications; Town of Rodman (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Rodman, NY seeks Emergency Medical Dispatchers to help coordinate urgent medical responses. You will gather patient data, determine priorities, and guide responders under established protocols.

Responsibilities include receiving calls, confirming locations, asking essential questions, and relaying critical information to field teams, with opportunities for training and advancement within a 24/7 operations environment.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Calm under pressure

Multitasking

Active listening

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Rodman, NY seeks Emergency Medical Dispatchers to help coordinate urgent medical responses. You will gather patient data, determine priorities, and guide responders under established protocols.

Responsibilities include receiving calls, confirming locations, asking essential questions, and relaying critical information to field teams, with opportunities for training and advancement within a 24/7 operations environment.