Emergency Medical Dispatcher — 24/7 Critical Ops

911 Emergency Communications; Williamstown (WV); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Williamstown, WV seeks Emergency Medical Dispatchers to handle calls for illness, injury, and other medical emergencies, verify location and contact details, and determine response priorities using approved protocols.

You may coordinate ambulance resources, provide protocol-based instructions, relay information to responders, document call processing, and participate in quality-review activities.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification or current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Williamstown, WV seeks Emergency Medical Dispatchers to handle calls for illness, injury, and other medical emergencies, verify location and contact details, and determine response priorities using approved protocols.

You may coordinate ambulance resources, provide protocol-based instructions, relay information to responders, document call processing, and participate in quality-review activities.