Critical Communications Operator

Atlantic Health System; Newton (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Atlantic Health System is seeking a dedicated central switchboard operator to answer and route calls for the hospital. You will maintain the call directory and process toll records while supporting clerical tasks as needed.

Responsibilities include paging personnel, relaying codes and announcements, and adhering to policies. This role requires clear communication and reliability in a fast-paced environment.

Qualifications

• Experience handling inbound/outbound calls with professional courtesy.
• Familiarity with hospital policies and privacy guidelines.

Responsibilities

• Answer and route incoming calls to appropriate departments according to procedures.
• Maintain and update the central call directory and toll records.
• Perform clerical tasks such as mail or message distribution as needed.
• Operate paging systems to contact hospital staff and code teams.
• Communicate codes and announcements per disaster management plans.
• Assist with related duties as assigned.

Job description

Atlantic Health System is seeking a dedicated central switchboard operator to answer and route calls for the hospital. You will maintain the call directory and process toll records while supporting clerical tasks as needed.

Responsibilities include paging personnel, relaying codes and announcements, and adhering to policies. This role requires clear communication and reliability in a fast-paced environment.