Hospital Communications Operator

Adventist Health; Bale (CA); On-site; CAD 59,000 - 84,000; Full time

Job summary

Adventist Health is seeking a responsible hospital communications operator to join our on-site team. You will manage the telephone switchboard, paging system, and alarm panels, directing calls accurately and providing information with courtesy, while supporting departmental staff and security as needed.

Responsibilities include monitoring systems, assisting with patient admissions when necessary, and mentoring new coworkers to uphold a high standard of service.

Qualifications

• Customer service call center experience preferred.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks calmly in a fast-paced environment.

Responsibilities

• Answers incoming calls using the switchboard and directs to correct destinations.
• Operates paging system and wall alarm panels per procedures.
• Monitors communication equipment and reports malfunctions or emergencies.
• Assists with admitting patients and handles routine clerical duties.
• Mentors staff and ensures courteous, professional service.

Skills

Customer service

Education

High School Diploma or GED

Associate’s/Technical Degree

Job description

Adventist Health is seeking a responsible hospital communications operator to join our on-site team. You will manage the telephone switchboard, paging system, and alarm panels, directing calls accurately and providing information with courtesy, while supporting departmental staff and security as needed.

Responsibilities include monitoring systems, assisting with patient admissions when necessary, and mentoring new coworkers to uphold a high standard of service.