Crisis Worker (Fully Remote)

The Trevor Project; United States; Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Mental health resources

403(b) match

Generous PTO

EAP

Remote work with home office reimburse

Job summary

The Trevor Project in the United States is seeking compassionate crisis counselors to support LGBTQ+ youth through text, chat, and phone crisis services. You will provide immediate crisis intervention and connect young people with resources.

Ideal candidates have knowledge of LGBTQ+ issues, crisis care experience, and strong active listening; a Bachelor’s degree or 2+ years in crisis care/customer service is preferred. Remote work with home office setup offered.

Qualifications

• Knowledge of LGBTQ+ issues and proven crisis care experience.
• Strong active listening, resilience and self-care commitment.
• Bachelor’s degree or 2+ years in crisis care/customer service.

Responsibilities

• Support LGBTQ+ youth through text, chat, and phone crisis services.
• Perform crisis counseling and essential administrative tasks.

Skills

LGBTQ+ issues knowledge

Active listening

Resilience

Self-care

Education

Bachelor’s degree

2+ years crisis care/customer service

Job description

• Support LGBTQ+ youth through text, chat, and phone crisis services.
• Perform crisis counseling and essential administrative tasks.

Qualifications:

• Knowledge of LGBTQ+ issues and proven crisis care experience.
• Bachelor’s degree or 2+ years in crisis care/customer service.
• Strong active listening, resilience, and self-care commitment.
• Comprehensive health coverage and mental health resources.
• 403(b) match, generous PTO, and EAP.
• Remote work with home office and internet reimbursements.

The Trevor Project

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people, offering 24/7 crisis services. They have been saving lives for over 25 years and cultivate a mission-driven culture centered on heart, integrity, community, belonging, and progress.