Crisis Care Unit Coordinator – Admin & Support

Connections Health Solutions; Chantilly (VA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid time off (PTO) 160+ hours

Job summary

Connections Health Solutions is seeking a Unit Coordinator to provide administrative support for clinical services in a crisis care setting. You will oversee registration, insurance verification, scheduling, and coordinate with the clinical team for smooth patient flow.

The role requires strong clerical skills, notary eligibility within 90 days, and compliance with background checks and Virginia regulations; a positive, patient-centered approach is essential.

Qualifications

• High School Diploma or equivalent.
• 1 year of exceptional service customer service-oriented work experience.
• 3 years of clerical experience.
• Must be able to obtain Notary within 90 days.
• Must pass VA DBHDS background check.
• Must pass VA DSS Central Registry Search.
• Must obtain VA Fingerprint Clearance Card.

Responsibilities

• Registers individuals for services, including verification of eligibility, enrollment, and scheduling appointments.
• Collaborates with clinical team and communicates concerns to appropriate discipline.
• Greets visitors and maintains security including issuing visitor badges.
• Maintains accuracy and efficiency in the EHR.
• Coordinates patient discharges with facilities and within the EHR.
• Obtains clinical records and coordinates with physicians, nurses, and staff.
• Coordinates ordering of meals, equipment, and unit supplies.
• Answers calls and provides information as needed.

Skills

Customer service

Clerical work

Notary readiness

Safety restraint knowledge

Education

High School Diploma

Tools

EHR (Electronic Health Record)

Job description

Connections Health Solutions is seeking a Unit Coordinator to provide administrative support for clinical services in a crisis care setting. You will oversee registration, insurance verification, scheduling, and coordinate with the clinical team for smooth patient flow.

The role requires strong clerical skills, notary eligibility within 90 days, and compliance with background checks and Virginia regulations; a positive, patient-centered approach is essential.