Behavioral Health Unit Coordinator — Admin & Care Support

Connections Health Solutions; Harrisburg (Dauphin County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401k plan

PTO

Parental leave

Employee assistance program

Job summary

Connections Health Solutions is seeking a Unit Coordinator to provide essential administrative and clerical support to clinical services. You will oversee registration, verify insurance, manage office tasks, track unit census, and coordinate with clinical staff to optimize unit operations.

Responsibilities include coordinating with the clinical team, managing EHR updates, and assisting with discharge processes and transfers.

Qualifications

• 1 year of exceptional customer service experience.
• 3 years of clerical experience.
• Must pass specified background checks (Child Abuse, FBI, PA).
• Notary must be obtainable within 90 days.

Responsibilities

• Register individuals for services and verify Medicaid eligibility.
• Coordinate with clinical team about patient needs and concerns.
• Greet visitors and manage security procedures.
• Maintain EHR records and coordinate discharges.
• Communicate with physicians and nurses about patient care.
• Assist with involuntary processes (302).
• Coordinate meals and unit supplies for daily operations.
• Provide excellent customer service to families, visitors, and vendors.
• Answer calls and transfer messages as needed.
• Perform additional duties to support unit operations.

Skills

Customer service

Clerical tasks

Communication

Education

High School Diploma or equivalent

Notary eligibility within 90 days

Job description

Connections Health Solutions is seeking a Unit Coordinator to provide essential administrative and clerical support to clinical services. You will oversee registration, verify insurance, manage office tasks, track unit census, and coordinate with clinical staff to optimize unit operations.

Responsibilities include coordinating with the clinical team, managing EHR updates, and assisting with discharge processes and transfers.