Crisis Triage Specialist: Evening Dispatch & Support

Frontier Behavioral Health; Denver (CO); In loco; USD 36.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Signing Bonus!

No-cost licensure supervision for lic.

Federal and State Loan Forgiveness

Reimbursement of License/Certification

Free Employee Assistance Program

Staff Discounts at FBH partners

Descrizione del lavoro

Frontier Behavioral Health in Spokane is seeking a Crisis Triage Specialist for the Mobile Dispatch Unit. This on-site role handles telephone triage and crisis intervention for youth, adults and families, with a focus on rapid response and safety planning.

The position requires handling multiple calls calmly and documenting actions thoroughly. Qualified candidates will have a.behavioral health degree and credentialing within 30 days, with preferred experience in crisis intervention.

Competenze

• Bachelor’s degree in behavioral health or related field.
• Must apply for Counselor Agency Affiliated – Registered credential within 30 days of hire.
• Two years of crisis intervention experience preferred.

Mansioni

• Provide telephone triage services to individuals requesting assistance or 3rd party referral sources to provide crisis intervention and community stabilization services to the identified individual in crisis.
• Complete risk assessments to determine if caller is at risk for suicide and/or homicide, and who may need an immediate response, which may include referrals to Law Enforcement, DCR, and/or Active Rescue to maintain his/her safety or the safety of others.
• Must be able to manage multiple calls in a professional and engaging manner.
• In collaboration with clients and their support system, develop initial stabilization and safety plans until MRRCT can be dispatched.
• Complete comprehensive documentation which supports the safety plan as indicated.
• Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs.
• Accept delegation and follow through with specific expanded assignments and responsibilities within FBH system such as quality improvements teams, task groups, committees, consultations, mentoring or training responsibilities.
• Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices.
• Other duties as assigned by agency or supervisor.

Conoscenze

Crisis intervention

Risk assessments

Customer service

Empathy

Calm under pressure

Formazione

Bachelor’s degree in behavioral health or related field

Counselor Agency Affiliated – Registered credential WA State Department of Health

Descrizione del lavoro

Frontier Behavioral Health in Spokane is seeking a Crisis Triage Specialist for the Mobile Dispatch Unit. This on-site role handles telephone triage and crisis intervention for youth, adults and families, with a focus on rapid response and safety planning.

The position requires handling multiple calls calmly and documenting actions thoroughly. Qualified candidates will have a.behavioral health degree and credentialing within 30 days, with preferred experience in crisis intervention.