Crisis Triage Counselor (PRN) – Make a Life-Changing Impact

Mental Health Cooperative Inc; Nashville (TN); On-site; USD 28,000 - 39,000; Part time

Job summary

Mental Health Cooperative Inc. is seeking a PRN Triage Counselor to provide telephone counseling during psychiatric emergencies, assess caller needs, and route to the appropriate crisis team.

This position supports consumers and families with confidential triage in a fast-paced environment. Essential qualifications include a related bachelor’s degree and crisis intervention training, plus at least one year of mental health experience and strong communication skills.

Qualifications

• Bachelor’s degree in a related field and crisis intervention training.
• One year of mental health experience.
• Strong communication and documentation skills.

Responsibilities

• Answer incoming calls to the Crisis Department and route to the appropriate team.
• Provide telephone counseling during psychiatric emergencies.
• Maintain accurate, confidential records and document triage assessments.

Skills

Crisis intervention

Interpersonal skills

Team collaboration

Professionalism & empathy

Customer service mindset

Education

Bachelor's degree in related field (counseling, psychology, social work)

Job description

Mental Health Cooperative Inc. is seeking a PRN Triage Counselor to provide telephone counseling during psychiatric emergencies, assess caller needs, and route to the appropriate crisis team.

This position supports consumers and families with confidential triage in a fast-paced environment. Essential qualifications include a related bachelor’s degree and crisis intervention training, plus at least one year of mental health experience and strong communication skills.