Remote EAP Triage Counselor — Crisis & Short-Term Support

AllOne Health; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Immediate medical, dental, and vision insurance

Generous paid time off

401(k) retirement program with company match

Employee Assistance Program benefits

Job summary

A leading mental health service provider is currently seeking an EAP Triage Counselor to provide telephonic counseling and crisis intervention remotely. This full-time position requires a Master's Degree in Social Work, Counseling, or Psychology and a current mental health license. The successful candidate will perform clinical assessments and manage client data while demonstrating outstanding communication and problem-solving skills. This role offers comprehensive benefits including medical, dental, and a generous paid time off policy.

Qualifications

• Master’s Degree in a relevant field is required.
• Current license or eligibility for license in a Mental Health profession.
• Previous EAP experience preferred.

Responsibilities

• Provide telephonic EAP counseling and crisis intervention.
• Enter client data into the EAP Expert database.
• Perform case management follow-up.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving skills

Customer service skills

Education

Master’s Degree in Social Work, Counseling, or Psychology

Job description

A leading mental health service provider is currently seeking an EAP Triage Counselor to provide telephonic counseling and crisis intervention remotely. This full-time position requires a Master's Degree in Social Work, Counseling, or Psychology and a current mental health license. The successful candidate will perform clinical assessments and manage client data while demonstrating outstanding communication and problem-solving skills. This role offers comprehensive benefits including medical, dental, and a generous paid time off policy.