Crisis Support Clerk — Office Ops Specialist

My Florida CFO; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Department of Children and Families in Tallahassee seeks a Senior Clerk OPS to support customers in crisis by coordinating services and resources. This full-time clerical position reports to the Hope Florida Program office and emphasizes professional conduct, data handling, and teamwork.

The role requires a high school diploma, English-language documentation, and at least one year of clerical or customer-service experience; MS Office skills are preferred.

Qualifications

• A high school diploma or its equivalent.
• Be prepared to provide degree/diploma copies or official transcripts in English.
• At least 1 year of clerical work or customer service experience.

Responsibilities

• Assist customers in crisis by connecting to services and resources.
• Demonstrate professionalism and teamwork in daily tasks.
• Communicate clearly and listen effectively to customers.
• Perform other duties as requested.

Skills

Customer service

Communication

Office etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Department of Children and Families in Tallahassee seeks a Senior Clerk OPS to support customers in crisis by coordinating services and resources. This full-time clerical position reports to the Hope Florida Program office and emphasizes professional conduct, data handling, and teamwork.

The role requires a high school diploma, English-language documentation, and at least one year of clerical or customer-service experience; MS Office skills are preferred.