Office Support Worker

ITCO Solutions, Inc.; Tallahassee (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

ITCO Solutions, Inc. in Tallahassee, FL is seeking a Customer Service Specialist to answer calls from Florida students about scholarships and grants. This on-site role supports high school and college students with clear, empathetic communication.

Work hours are 40 per week, Monday through Friday, 8 AM to 5 PM, on a 10+ month contract. A high school diploma or GED is required; comfort with computers and basic customer support experience are preferred. Onsite five days a week.

Qualifications

• High school diploma or GED required.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience in customer support is a plus.

Responsibilities

• Answer calls from Florida students about scholarships and grants.
• Provide accurate information and guidance on funding options and deadlines.

Skills

Customer service

Communication

Computer literacy

Education

High school diploma or GED

Job description

Location - Tallahassee, Florida 32309 (Onsite 5 days a week)

Contract - 10+ months

Job Description:

Customer Service Specialists are needed to answer calls from Florida high school and college students concerning Florida scholarships and grants.

The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.

Knowledge, Skills and Abilities

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working in customer support is a plus