Crisis Program Manager, Behavioral Health Outreach

Compass Health; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Compass Health seeks a Program Manager to direct behavioral health services across assigned regions, providing clinical and administrative supervision to staff and ensuring 24/7 service availability.

You will collaborate with leadership, develop staff training plans, and ensure compliance with policy, licensing, and regulatory requirements while managing billing, data, and quality initiatives.

Qualifications

• MA/MS/MSW Degree in a Behavioral Science related field.
• Current Washington State Licensure or equivalent in Social Work, Marriage & Family Therapy, or Mental Health Counseling preferred.
• Qualifies as a Mental Health Professional (MHP) as defined by WAC.
• Dually certified in Chemical Dependency Treatment preferred.
• 4 years of direct clinical service experience in mental health setting.

Responsibilities

• Provides clinical and administrative supervision to staff, including hiring, training, and evaluating.
• Collaborates with the Director to ensure coordination of all crisis response services within appropriate geographic areas.
• Conducts trainings on crisis response and emergency services both within and outside the agency.
• Schedules staff coverage and ensures 24 hour service availability.
• Oversees business management functions of the program, including billing and data management within time, quality, and compliance mandates.
• Participates in development and management of budget and monitors budget and policies.

Skills

Administrative leadership

Supervisory skills

Communication skills

EMR proficiency

Multitasking

Background check clearance

Education

MA/MS/MSSW in Behavioral Science

WA State Licensure or equivalent

Mental Health Professional (MHP) qualification

Chemical Dependency Certification (preferred)

Tools

EMR systems

Job description

Compass Health seeks a Program Manager to direct behavioral health services across assigned regions, providing clinical and administrative supervision to staff and ensuring 24/7 service availability.

You will collaborate with leadership, develop staff training plans, and ensure compliance with policy, licensing, and regulatory requirements while managing billing, data, and quality initiatives.