Crisis Intervention Specialist I (PT)

Keystone Health; Chambersburg (Franklin County); On-site; USD 25,000 - 39,000; Part time

Job summary

Keystone Health is seeking a Crisis Intervention Specialist I to join our team on a part-time basis (20 hours weekly). The role focuses on answering the 988 Suicide & Crisis Lifeline and providing telephone-based crisis support to individuals in emotional or behavioral health crises.

The position assesses caller needs, delivers crisis intervention and de-escalation, and connects callers with community resources and referrals as appropriate. CPR certification is required.

Qualifications

• Bachelor’s degree in sociology, social work, psychology or related field.
• Be a registered nurse (RN).
• High school diploma with 12 semester credits in sociology, social work, psychology or related field.
• High school diploma with 3 years of mental health direct care experience.
• High school diploma or GED with 1 year experience as advocate or leader in consumer/family group.
• Staff with 5 years supervisory experience in mental health services prior to 1992 exempt from this section.

Responsibilities

• Answer the 988 Suicide & Crisis Lifeline and provide telephone-based crisis support.
• Assess caller needs and provide crisis intervention and de-escalation.
• Connect individuals with community resources and referrals as needed.

Skills

Crisis intervention

Empathy

Active listening

Communication skills

Education

Bachelor’s degree in sociology, social work, psychology or related field

Registered nurse (RN)

High school diploma + 12 credits in related fields

High school diploma + 3 years mental health direct care experience

High school diploma or GED + 1 year advocacy experience

5+ years supervisor of mental health services (pre-1992)

Job description

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.Keystone Health Crisis is seeking a part-time (20 hours weekly) Crisis Intervention Specialist I to join our team.The Crisis Intervention Specialist I is responsible for answering the 988 Suicide & Crisis Lifeline and providing telephone-based support to individuals experiencing emotional or behavioral health crises. This position assesses caller needs, offers crisis intervention and de-escalation support, and connects individuals with appropriate community resources and referrals as needed.EDUCATION and/or EXPERIENCE: Bachelor’s degree in with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, education or a related field OR Be a registered nurse OR Have a high school diploma or equivalency and 12 semester credit hours in sociology, social work, psychology, social work, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or related field OR Have a high school diploma or equivalency and 3 years of mental health direct care experience in public or private human services with employment as a mental health staff person prior to 1/1/92. OR be a consumer or a family member who has 1 year of experience as an advocate or leader in a consumer or family group and has a high school diploma or GED. OR Staff persons employed by a provider who have 5 years’ experience as a supervisor of mental health services in a mental health agency prior to 1/1/92 will be exempt from this section.LICENSES and CERTIFICATIONS: Current CPR Certification.Join a dedicated team committed to supporting the mental health and well-being of our community through timely, compassionate crisis response services.Keystone Health is an Equal Opportunity Employer