Crisis Intervention Specialist — 24/7 Support & Training

Crisis Clinic; Seattle (WA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Generous paid time off and 12 paid 9

403(b) retirement plan and wage growth

Job summary

Crisis Clinic in Seattle is seeking a Crisis Intervention Specialist to support our 24/7 Regional Crisis Line. This in-person role at our Seattle Call Center provides compassionate, effective care for callers during overnight hours and supports frontline staff.

You will perform assessments, plan interventions, and coordinate care with hospitals and partners, with ongoing training in a mission-driven team. Swing shift and hourly compensation reflect the role.

Qualifications

• Background in behavioral health, crisis intervention, or substance use services.
• Ability to stay calm, focused, and compassionate in high-stress situations.
• Strong communication, clinical judgment, and teamwork skills.
• Comfort working with multiple technology systems at once.
• Education/experience as listed: High School Diploma or GED + 4 years behavioral health experience OR related degree with corresponding experience.

Responsibilities

• Demonstrate assessment skills, engage in intervention planning, and crisis resolution for people in crisis.
• Support professionals by finding the most appropriate intervention for their clients.
• Dispatch mobile crisis teams and provide linkages to Designated Crisis Responders.
• Coordinate care and resources with hospitals, community partners, and other professionals.
• Maintain clear, accurate, and timely clinical documentation.
• Participate in training, quality improvement, and team collaboration.

Skills

Crisis intervention

Behavioral health

Communication

Teamwork

Technology systems

Education

High School Diploma or GED + 4 years behavioral health experience

Associate/Bachelor's/Master's degree with related experience

Job description

Crisis Clinic in Seattle is seeking a Crisis Intervention Specialist to support our 24/7 Regional Crisis Line. This in-person role at our Seattle Call Center provides compassionate, effective care for callers during overnight hours and supports frontline staff.

You will perform assessments, plan interventions, and coordinate care with hospitals and partners, with ongoing training in a mission-driven team. Swing shift and hourly compensation reflect the role.