Crisis Services Clinician - Swing Shift (Seattle)

Crisis Connections; Seattle (WA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Excellent medical, dental, and vision

Annual wage increases

Paid time off & 12 holidays

Free parking

Growth opportunities

Voluntary benefits

Job summary

The Crisis Services Clinician at Crisis Connections provides crisis intervention, risk assessment oversight, and coaching for CSS and CIS during live calls on regional crisis lines. The role develops crisis intervention plans, coordinates with community resources, and aims to stabilize callers while reducing unnecessary law enforcement involvement.

The clinician supports the phone room, ensures quality assurance, and maintains trauma-informed communication across shifts, contributing to a

Qualifications

• Active WA clinical license or eligible per WA regulations.
• Experience in crisis intervention and suicide risk assessment.
• Strong documentation and communication skills.

Responsibilities

• Oversee CSS/CIS during scheduled shifts and provide coaching.
• Assess behavioral health and suicide risk; de-escalate crises and provide safety planning.
• Document all calls accurately in electronic health records and coordinate referrals.

Skills

Crisis intervention

De-escalation

Risk assessment

Counseling skills

Education

WA licensure required (LICSW/LMHC/LMFT/ARNP)

Tools

Carelogic

CLS

ECLS

Sheena's Law process

Job description

The Crisis Services Clinician at Crisis Connections provides crisis intervention, risk assessment oversight, and coaching for CSS and CIS during live calls on regional crisis lines. The role develops crisis intervention plans, coordinates with community resources, and aims to stabilize callers while reducing unnecessary law enforcement involvement.

The clinician supports the phone room, ensures quality assurance, and maintains trauma-informed communication across shifts, contributing to a