Crisis Response Clinician - In-Person

Crisis Clinic; Seattle (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Union representation by OPEIU

Job summary

Crisis Connections in Seattle operates a regional crisis line providing 24/7 support. The Crisis Services Clinician leads crisis intervention, conducts risk assessments, and guides CSS/CIS teams through live calls to stabilize callers and connect them with safe resources.

The role emphasizes trauma-informed communication, rapid decision making, and collaboration with mental health professionals to reduce crises and unnecessary ER visits.

Qualifications

• Active Washington state mental health license or eligibility.
• Experience working with crisis hotlines or similar settings.
• Ability to work in fast-paced, multi-disciplinary teams.
• Strong documentation and data entry skills.

Responsibilities

• Oversee CSS/CIS during scheduled shifts and coach staff.
• Assess behavioral health risks and provide safety planning to callers.
• Coordinate referrals to higher levels of care and community resources.
• Document all calls accurately in the electronic health record.

Skills

Crisis intervention

Risk assessment

Clinical decision making

Trauma-informed

Team collaboration

Education

LICSW/LMHC/LMFT/ARNP license

Other WA mental health credentials

Tools

Carelogic

ECLS/EDIE

CLS

Job description

Crisis Connections in Seattle operates a regional crisis line providing 24/7 support. The Crisis Services Clinician leads crisis intervention, conducts risk assessments, and guides CSS/CIS teams through live calls to stabilize callers and connect them with safe resources.

The role emphasizes trauma-informed communication, rapid decision making, and collaboration with mental health professionals to reduce crises and unnecessary ER visits.