Crisis Center Support Specialist — Part-Time, 3rd Shift

Kenosha Human Development Services; Kenosha (WI); Hybrid; USD 21,000 - 23,000; Part time

Job summary

Kenosha Human Development Services is seeking a KARE Center Staff member for the KARE Center in Kenosha, WI. This part-time, non-exempt role supports day-to-day operations with a focus on creating a safe, respectful environment for residents and responding to needs during 3rd shift hours.

Responsibilities include intake support, documentation, medication monitoring, crisis response, and collaboration with the Crisis and Stabilization Services team.

Qualifications

• High School Diploma or equivalent required.
• Experience with AODA/Mental Health population a plus
• Ability to effectively communicate, both written and verbally, in the English language
• Must have reliable transportation and valid driver’s license with good driving record
• Must carry own auto insurance with at least 100,000/300,000/100,000 coverage
• Ability to maintain records and document case notes daily
• Ability to give and accept feedback as a part of a team
• Ability to traverse within the workspace and community frequently
• Ability to frequently ascend/descend stairs
• Ability to transport at least 25 pounds
• Be willing to learn and work with the treatment philosophies
• Must stay awake and alert throughout each shift
• Must be able to work two weekend shifts per month
• Bilingual in Spanish a plus

Responsibilities

• Creates a positive, supportive mood in the center.
• Opens files for new admissions and completes paperwork.
• Documents clinical information in resident progress notes.
• Stores and monitors self-administration of medication.
• Provides bed checks hourly or as specified.
• Notifies the Program Manager in emergencies.
• Answers house phones and responds to caller needs.
• Responds to Crisis Hotline and dispatches the appropriate mobile counselor.
• Participates in scheduled training sessions and completes required trainings.
• Engages clients in amicable conversation and supports their needs.
• Assists with intake processes and informs clients of rights.
• Participates in supervision and staff meetings as required.
• Performs other duties as assigned by supervisors.

Skills

Communication

English proficiency

Client care

Documentation

Crisis intervention

Teamwork

Spanish bilingual (bonus)

Education

High School Diploma or equivalent

Job description

Kenosha Human Development Services is seeking a KARE Center Staff member for the KARE Center in Kenosha, WI. This part-time, non-exempt role supports day-to-day operations with a focus on creating a safe, respectful environment for residents and responding to needs during 3rd shift hours.

Responsibilities include intake support, documentation, medication monitoring, crisis response, and collaboration with the Crisis and Stabilization Services team.