Crisis Counselor: Real-Time Mental Health Support

Kenosha Human Development Services; Kenosha (WI); On-site; USD 29,000 - 32,000; Full time

Job summary

Kenosha Human Development Services, Inc. is seeking a Crisis Counselor to provide walk-in, telephone and mobile interventions for individuals in mental health crisis, and to link clients with community resources at the Crisis Prevention Center in Kenosha, WI.

This full-time, exempt role requires a Bachelor's degree and offers 40 hours per week (in-person) with pay of $21.20–$23.32 per hour. Strong communication, documentation and teamwork are essential.

Qualifications

• Bachelor's degree required.
• Excellent verbal and written communication skills.
• Ability to observe, interpret, assess, and document human behaviors.
• Ability to maintain active pace for up to an eight-hour shift.
• Professional attitude, strong work ethic, ability to work independently and to maintain boundaries.
• Must complete minimum of 40 hours training.
• Ability to communicate effectively in English.
• Must have reliable transportation and valid driver's license with good driving record.
• Maintain records and document case notes daily.
• Able to give and receive feedback as part of a team.
• Willing to learn and work with treatment philosophies.
• Bilingual in Spanish a plus.

Responsibilities

• Crisis intervention for Kenosha County with timely response, on-site or via phone.
• Refer/authorize county-funded services and coordinate with ER staff as needed.
• Assess and assist with emergency psychiatric inpatient authorization and detentions.
• Assist in crisis stabilization referrals and transportation as needed.
• Coordinate with law enforcement for crisis response and safety planning.
• Complete required documentation and maintain records.
• Perform duties as required by the Emergency Mental Health Services Supervisor.
• Promote client safety and connect to community resources.

Skills

Verbal communication

Written communication

Observation

Documentation

Teamwork

Independent work

Bilingual in Spanish (plus)

Time management

Education

Bachelor's degree

Job description

Kenosha Human Development Services, Inc. is seeking a Crisis Counselor to provide walk-in, telephone and mobile interventions for individuals in mental health crisis, and to link clients with community resources at the Crisis Prevention Center in Kenosha, WI.

This full-time, exempt role requires a Bachelor's degree and offers 40 hours per week (in-person) with pay of $21.20–$23.32 per hour. Strong communication, documentation and teamwork are essential.