Crisis Intervention Specialist (Evenings/2nd Shift)

Kenosha Human Development Services; Kenosha (WI); Sur place; USD 24 000 - 34 000; Temps partiel

Résumé du poste

Kenosha Human Development Services seeks a Crisis Counselor to provide walk-in, telephone, and mobile crisis interventions, linking clients to resources and following up for safety. The role supports individuals in mental health emergencies and collaborates with local agencies to develop safety plans and referrals.

Starting pay is $21.20 per hour. The position emphasizes strong communication, documentation, and adherence to professional standards, with primarily second‑shift weekday hours and

Qualifications

• Excellent verbal and written communication skills.
• Ability to observe, interpret, assess and document human behaviors.
• Ability to maintain active pace for up to an eight hour shift.
• Professional attitude, strong work ethic, ability to work independently and to maintain solid boundaries.
• Upon hire, must complete minimum of 40 hours training.
• Ability to communicate effectively in English.
• Must have reliable transportation and valid driver's license with good driving record.
• Must carry own auto insurance with at least 100,000/300,000/100,000 coverage.
• Ability to maintain records and document case notes daily.
• Ability to give and accept feedback as part of a team.
• Ability to traverse within the workspace and community frequently.
• Be willing to learn and work with the treatment philosophies.
• Bilingual in Spanish a plus.
• This position is primarily 2nd shift weekdays. Weekend hours may include first shift options. Must be available some holidays.

Responsabilités

• Crisis intervention for Kenosha County: Respond in timely manner to caller; prioritize calls as necessary.
• Determine need for phone or on-site intervention and respond accordingly.
• Perform assessment and ascertain elements of crisis and degree of danger/urgency involved; obtain assistance as needed and facilitate outcome.
• Defuse immediate crisis reactions; collaborate with involved parties to develop safety plan, advocate as needed and facilitate outcome.
• Provide supportive listening, feedback, information and referral.
• Respond to local detention facilities for suicide assessment of targeted inmates.
• Refer/provide authorization for county-funded services as appropriate; consult with ER staff when voluntary placements need funding.
• Assess/provide emergency psychiatric inpatient hospital authorization when deemed appropriate; assist law enforcement in determining involuntary inpatient care.
• Assess/refer/admit to KARE Center for crisis stabilization and/or to defer emergency hospital admissions; may provide facilitating services such as transportation.
• Respond to crime scenes as requested by Law Enforcement; assist police and in defusing victims and witnesses; provide referrals and short term safety plans.
• Perform other work as required by the Emergency Mental Health Services Supervisor; complete all required documentation.

Connaissances

Verbal communication

Written communication

Crisis intervention

Assessment & documentation

HIPAA/compliance

Team collaboration

English proficiency

Driver's license

Auto insurance knowledge

Multitasking

Cultural sensitivity

BilingualSpanish a plus

Shift availability

Formation

Bachelor's Degree

Description du poste

Kenosha Human Development Services seeks a Crisis Counselor to provide walk-in, telephone, and mobile crisis interventions, linking clients to resources and following up for safety. The role supports individuals in mental health emergencies and collaborates with local agencies to develop safety plans and referrals.

Starting pay is $21.20 per hour. The position emphasizes strong communication, documentation, and adherence to professional standards, with primarily second‑shift weekday hours and